Consumers - TG862G/NA: MAC Address Lookup

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TG862G/NA: MAC Address Lookup

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Where can I find my MAC address on my TG862?


When subscribing to Internet services from a cable provider, it may be required to provide the cable provider with the MAC address of the TG862 in order to have Internet access.  The MAC address of the TG862 is located on the bottom panel, and also located within the GUI (Graphical User Interface) of the TG862.  This document describes how to locate the MAC address of the TG862.

To locate the MAC Address on the Bottom Panel

The MAC address is printed on the bar code label marked CM MAC on the bottom panel of the TG862.

Record it here:

______ : ______ : ______ : ______ : ______ : ______



To locate the MAC Address within the GUI

  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter into the address box, and press the Enter key.  The Login page appears.

    NOTE: By default the LAN IP address is  If the default address has been changed, enter the custom address in the address box.
  2. On the Login page:
    a.   Enter admin in the Username field.
    b.   Enter password in the Password field.
    c.   Click the Login button.  The System Basic Setup page appears.

  3. On the top-menu, click the HSD tab.  The Status page appears.
  4. On the Status page, the Cable MAC address is shown below.




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