Consumers - TG862G/NA: Troubleshooting Logs

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TG862G/NA: Troubleshooting Logs

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How do I access the Troubleshooting Logs in the TG862?

The System Logs can be used to troubleshoot or verify the behavior of the TG862.  This document describes how to view the System Logs.

To View System Logs

  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter into the address box, and press the Enter key.  The Login page appears.

    NOTE: By default the LAN IP address is  If the default address has been changed, enter the custom address in the address box.
  2. On the Login page:
    a.   Enter admin in the Username field.
    b.   Enter password in the Password field.
    c.   Click the Login button.  The System Basic Setup page appears.

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  3. On the top menu, click the Utilities tab.  The System Information page appears.
  4. On the left-hand menu, click System Logs.  The System Logs page appears, and the system logs will display.
  5. If desired, click the Refresh button to refresh the page with the latest logs, or click the ClearLog button to clear all of the logs.

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