Consumers - TG862G/NA: WPS Pin Entry Setup

ARRIS Consumer Care


TG862G/NA: WPS Pin Entry Setup

« Go Back


How do I establish a WPS wireless connection using WPS PIN?

The WPS (Wireless Protected Setup) feature allows wireless clients and the TG862 to establish a wireless connection with a push of a button or by exchanging pin code.  WPS and WPA2-PSK (Wireless Protected Access) wireless encryption are enabled by default in the TG862.  WPS automatically generates a new strong WPA key for the Gateway and any WPS client devices on wireless network.  

The TG862 supports two types of WPS: PIN Entry and PBC (Push Button Connection).  There are two methods to establish connection using WPS PIN Entry:

  1. Adding the TG862 WPS PIN into the WPS client  
  2. Adding a WPS client's pin into the TG862.

This document contains the following sections:


  • Wireless client must support WPS
  • The client's WPS must support hardware or software Pin Entry

    NOTE 1: Not all client wireless devices support WPS.  Please refer to the wireless client's documentation.

    NOTE 2: Older, non-WPS clients can still be added to the network by configuring them with WEP or WPA-PSK.


Entering the TG862 WPS PIN into the Client

  1. Locate the WPS PIN on a white sticker on the back panel.  The WPS PIN will be displayed (as seen below). 

    NOTE:  The WPS PIN consists of eight numbers. 

    User-added image  

  2. Enter the pin into the WPS client.

    NOTE: Refer to WPS client's manufacturer manual for instructions.

Entering the Client WPS PIN into the TG862

  1. Open your wireless client's WPS utility and acquire a PIN number. Make a note of the PIN number.

    NOTE: Refer to WPS client's manufacturer manual on how to locate the client's PIN.
  2. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter into the address box, and press the Enter key.  The Login page appears.

    NOTE: By default the LAN IP address is  If the default address has been changed, enter the custom address in the address box.
  3. On the Login page:
    a.   Enter admin in the Username field.
    b.   Enter password in the Password field.
    c.   Click the Login button.  The System Basic Setup page appears.

    User-added image
  4. On the System Basic Setup page in the WPS Settings section:
    a.   WPS Enable - Leave at default (checked).
    b.   Encryption Mode - Click the drop-down menu, and select PIN Code.
    c.   Enrollee PIN Code - Enter the PIN number that was retrieved from the wireless client.
    d.   Start WPS association - Click the lock icon.  The wireless client will communicate with the TG862 and establish a connection.  When the connection is established, the following window will appear: Client connected.

    User-added image
  5. Click the OK button in the Client connected window.
    User-added image



Was this article helpful?


Your feedback is appreciated.

Characters Remaining: 255