ARRIS Consumer Care

Touchstone Replacement Batteries

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Question

Which Touchstone Replacement Battery is compatible with my Touchstone Gateway?

Answer

Touchstone Modems/Gateways include a Product Information Label on the side or back of the Modem/Gateway. The model number can be found on the Product Information Label.

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To verify which battery is compatible with Touchstone modem or gateway, determine the model number of the modem and refer to the table for compatible battery.

Part / Model Number	SKU Number	Battery Model	Modem/Gateway
Part / Model Number: BPA022A	SKU Number: 790511	8 Hour Battery For ARRIS Touchstone TM4 Modems	TM402G TM402P
Part / Model Number: BPB044S	SKUNumber: 790512	ARRIS Touchstone TM16 and TG16 Class Modems – 8 Hour Battery ARRIS Touchstone TG8/TM5/TM6/TM7/TM8 Modems - 10/12 Hour Battery	TG852G TG862G TM502G TM502H TM504G TM504H WTM552G TM602G TM602H TM604G TM608G TM722G TM802G TM1602G WTM652G TG1662 TG1672
Part / Model Number: BPB022S	SKUNumber: 790513	5 Hour Battery For ARRIS Touchstone TM5 / TM6 / TM7 Modems	TM502G TM502H TM504G TM504H WTM522G TM602G TM602H TM722G
Part / Model Number: BPB088S	SKUNumber: 790514	16/24 Hour Battery for ARRIS Touchstone TM5 and TM6 Modems	TM504G TM504H TM602G TM602H TM604G
Part / Model Number: BPB026S	SKUNumber: 794068	8 Hour Battery For ARRIS Touchstone TM802 / TM822 Modems and TG852 / TG862 Gateways	TM802G TM822G TG852G TG862G
Part / Model Number: BPD066H	SKUNumber: 802251	16/24 Hour Battery for ARRIS Touchstone TM722 / TM8 Modems	TM722G TM802G TM804G TM822G