Browser's cache is the temporary storage location where files are downloaded to the computer by the browser to display websites faster. Â At certain times, clearing the browser's cache can help eliminate pages that freeze or have not loaded properly. Â This document describes how to clear the browser's cache.
The following sections are included:
- Launch the Internet Explorer browser.
![Right click on the image to save it to your computer. Right click on the image to save it to your computer.](https://arris.my.salesforce.com/servlet/servlet.ImageServer?id=015a0000003NPXd&oid=00D30000000kUAL&lastMod=1438797287000)
 - On the Internet Explorer menu, click the Setting logo on the top right corner and select Internet options.  The Internet options window appears. Â
![Right click on the image to save it to your computer. Right click on the image to save it to your computer.](https://arris.my.salesforce.com/servlet/servlet.ImageServer?id=015a0000003NPXn&oid=00D30000000kUAL&lastMod=1438797435000)
 - On the Internet options window, select General tab and click the Delete button.  The Delete Browsing History window appears.Â
![Right click on the image to save it to your computer. Right click on the image to save it to your computer.](https://arris.my.salesforce.com/servlet/servlet.ImageServer?id=015a0000003NPXx&oid=00D30000000kUAL&lastMod=1438798422000)
 - On the Delete Browsing History window, select all check boxes. Â
- Click the Delete button.Â
![Right click on the image to save it to your computer. Right click on the image to save it to your computer.](https://arris.my.salesforce.com/servlet/servlet.ImageServer?id=015a0000003NPY2&oid=00D30000000kUAL&lastMod=1438799083000)
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- Launch the Firefox browser.
![Right click on the image to save it to your computer. Right click on the image to save it to your computer.](https://arris.my.salesforce.com/servlet/servlet.ImageServer?id=015a0000003NPZo&oid=00D30000000kUAL&lastMod=1438806474000)
 - On the Firefox menu, click the Setting logo menu on the top right corner and select Options.  The About preferences window appears.
![Right click on the image to save it to your computer. Right click on the image to save it to your computer.](https://arris.my.salesforce.com/servlet/servlet.ImageServer?id=015a0000003NPZt&oid=00D30000000kUAL&lastMod=1438806619000)
 - On the About preferences window, select the Privacy tab and click the clear your recent history link.Â
![Right click on the image to save it to your computer. Right click on the image to save it to your computer.](https://arris.my.salesforce.com/servlet/servlet.ImageServer?id=015a0000003NPZy&oid=00D30000000kUAL&lastMod=1438806870000)
 - On the Clear All History window, select Everything from the Time range to clear pull-down men and check mark all check boxes below. Â
- Click the Clear Now button.Â
![Right click on the image to save it to your computer. Right click on the image to save it to your computer.](https://arris.my.salesforce.com/servlet/servlet.ImageServer?id=015a0000003NPa3&oid=00D30000000kUAL&lastMod=1438807100000)
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- Launch the Chrome browser.
![Right click on the image to save it to your computer. Right click on the image to save it to your computer.](https://arris.my.salesforce.com/servlet/servlet.ImageServer?id=015a0000003NPaD&oid=00D30000000kUAL&lastMod=1438808327000)
 - On the Chrome menu, click the Setting logo on the top right corner and select Settings.  The Settings window appears.
![Right click on the image to save it to your computer. Right click on the image to save it to your computer.](https://arris.my.salesforce.com/servlet/servlet.ImageServer?id=015a0000003NPaN&oid=00D30000000kUAL&lastMod=1438808810000)
 - On the Settings window, click the Show Advance Settings link at the bottom of the page.  The advanced settings expand.
![Right click on the image to save it to your computer. Right click on the image to save it to your computer.](https://arris.my.salesforce.com/servlet/servlet.ImageServer?id=015a0000003NPaS&oid=00D30000000kUAL&lastMod=1438808910000)
 - Scroll down and locate Privacy and then click the Clear browsing data link.  The Clear browsing data window appears. Â
![Right click on the image to save it to your computer. Right click on the image to save it to your computer.](https://arris.my.salesforce.com/servlet/servlet.ImageServer?id=015a0000003NPaX&oid=00D30000000kUAL&lastMod=1438809032000)
 - On the Clear browsing data window, select all check boxes. Â
- Click the Clear browsing data button.Â
![Right click on the image to save it to your computer. Right click on the image to save it to your computer.](https://arris.my.salesforce.com/servlet/servlet.ImageServer?id=015a0000003NPac&oid=00D30000000kUAL&lastMod=1438809273000)