Consumers - mAX Routers: Retrieve Wi-Fi Password
FAQs

ARRIS Consumer Care

Article

mAX Routers: Retrieve Wi-Fi Password

« Go Back

Information

 
Question
Where is the Wi-Fi network name and password located on my mAX Router?
Answer
NOTE: This article applies to the mAX WC4S, WC4T, W21, W121, W122 Express, W30, W130, W31, W133, W61, and the W161 Routers.

The mAX Router Wi-Fi network name and password, are created during app onboarding setup and located in the SURFboard Central app.  The Wi-Fi network name (SSID) is unique and identifies the wireless network.  The Wi-Fi password (also known as the wireless security key, encryption key, or passphrase), allows Wi-Fi clients (such as smartphones and laptops) to connect to the SSID.  This document describes how to retrieve the Wi-Fi network name and password in the SURFboard Central app.


Retrieve Wi-Fi Network Name and Password
  1. Tap the My Network icon at the bottom of the screen.

    User-added image
     
  2. Tap the Network Management icon.

    User-added image
     
  3. Tap the Main Wi-Fi Network + button to expand the card.
     
  4. The Wi-Fi network name is listed under the Network name (SSID).  To view the Password tap the hidden eye icon.

    User-added image

Feedback

 

Was this article helpful?


   

Your feedback is appreciated.

Characters Remaining: 255

 

Print
-->