Consumers - mAX W11: Locating the Serial Number
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mAX W11: Locating the Serial Number

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Question
Where can I locate the serial number for my mAX W11?
Answer
The serial number can be located on the bottom white sticker of the device and in the SURFboard Central app.  This document includes the following sections:
Locate the Serial Number on the Back White Sticker
 
The serial number can be located on a white sticker on the back of the device labeled as S/N

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Locate the Serial Number in the SURFboard Central App
  1. Tap the My Network icon on the bottom of the screen.

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  2. Tap the mAX W11 icon.

    NOTE: The main mAX Router is in the middle and the Satellites will be on the left or right side.

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  3. Scroll down and tap the Details + button to expand the card.  The serial number is displayed under the Serial No. field.

    NOTE: Repeat steps 2 - 3 to locate the serial number for additional mAX devices. 

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