ARRIS Consumer Care

mAX W61: Unique SSIDs Setup

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Information

Question

How do I setup unique SSIDs?

Answer

The mAX router broadcasts a single Wi-Fi name (SSID) on 2.4 GHz, 5 GHz, and 6 GHz bands with the same Wi-Fi password. Some 2.4 GHz Wi-Fi devices may not be able to connect to the mAX Wi-Fi network and would need to set up the mAX router with a unique SSID for the 2.4 GHz band.

Broadcast Unique SSIDs

Tap the My Network icon on the bottom of the screen.
Tap the Network Management box.
Tap the Main Wi-Fi Network + button to expand the card, and swipe the Enable single SSID for 2.4G/5G/6G bands slider to the left to disable it.
On the Single SSID alert pop-up box, tap the OK button.
The changes are taking effect.
The 6GHz, 5GHz, and 2.4GHz tabs are available after the changes are saved. The mAX router is broadcasting unique SSID over the 2.4 GHz, 5 GHz, and 6 GHz bands.
Tap the 6GHz or 2.4GHz tab to view the Network Name (SSID) and Password.

NOTE: To make three SSIDs unique, -2.4G suffix is added to the 2.4 GHz SSID and -6G suffix is added to the 6 GHz SSID.
The network name is listed under Network Name (SSID). Tap the hidden eye icon to view the Password.

NOTE: Tap the pencil icon to customize the network name.