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S33/S34: LED Light Status

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Article Number000023353
TitleS33/S34: LED Light Status
URL NameS33-LED-Light-Status
SummaryS33/S34: LED Light Status
Validation StatusValidated
Keywords
S33, S34, LED, lights, power, Ethernet, Internet, connections, port, green, amber, RJ-45, cable, GE, back
Question
What does the LED light indicate on my S33/S34 cable modem?
Answer
This document describes the function of the front and back panel LED light on the S33/S34.

Front Panel

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LED ColorStatusDescription
AmberOffNo power, verify all cable connections and try resetting the modem.
FlashingThe firmware download is in progress.
GreenBlinkingDownstream/Upstream channel search (unlocked status)
SolidOnline status in DOCSIS 3.0 mode.
BlueSolidOnline status in DOCSIS 3.1 mode.
Blue &
Green		Alternating
flash		Error mode, verify all cable connections and try resetting the modem.
*Blue - Indicates DOCSIS 3.1 operation (high-speed Internet access) which may not be available in all locations.  Check with your service provider for availability in your area. 

Back Panel

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Port NameDescription
2.5 GE
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10/100/1000/2500		One 2.5-gigabit Ethernet port for RJ-45 network cable connection:
  • Green: LED is ON - Indicates a data transfer rate of 2.5 gigabits per second
  • Green: LED is blinking - Indicates data traffic is in progress
  • Amber: LED is ON - Indicates a data transfer rate of less than 2.5 gigabits per second
  • Amber: LED is blinking - Indicates data traffic is in progress
1 GE
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10/100/1000		One one-gigabit Ethernet port for RJ-45 network cable connection:
  • Green: LED is ON - Indicates a data transfer rate of one gigabit per second
  • Green: LED is blinking - Indicates data traffic is in progress
  • Amber: LED is ON - Indicates a data transfer rate of less than one gigabit per second
  • Amber: LED is blinking - Indicates data traffic is in progress
Record TypeGeneral FAQs

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