ARRIS Consumer Care

SURFboard Central: Parental Control Trusted Devices Setup

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Information

Article Number	000023749

Title	SURFboard Central: Parental Control Trusted Devices Setup

URL Name	SURFboard-Central-Parental-Control-Trusted-Devices-Setup

Summary	SURFboard Central: Parental Control Trusted Devices Setup

Validation Status	Not Validated

Keywords

SBC, app, iOS, Android, parental control, web filter, website, URL, address, tod, time of day, block, restrict, trusted, device

Question

How do I configure a device to bypass the Parental Control restrictions?

Answer

NOTE: This article applies to the SURFboard Wi-Fi Cable Modems (SBG10, SBG6950AC2, SBG7400AC2, SBG7580-AC, SBG7600AC2).

Client devices configured as trusted devices are excluded from the Parent Control rules. Up to two trusted devices are allowed.

Add Trusted Devices

Tap the My Experiences box on the Home screen.
Tap the Parental Control box.
Tap the Trusted Devices link.
Tap the Add Devices button to continue to Trusted Devices.
Tap the box to select the devices, then tap the Add Devices button.

NOTE: Client devices that are added to a Parental Control Profile appear on the list.
The Trusted Devices selected will be listed.

NOTE: To delete a trusted device, swipe left on the trusted device entry and tap Delete. On the Remove Device pop-up box tap the Remove Device button.