ARRIS Consumer Care

Touchstone Replacement Batteries

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Information

Article Number	000024705

Title	Touchstone Replacement Batteries

URL Name	Touchstone-Replacement-Batteries

Summary	Touchstone Replacement Batteries

Validation Status	Ready for Review

Keywords

warranty, supported, hardware, battery part number, battery sku, battery replacement, touchstone replacement battery

Question

Which Touchstone Replacement Battery is compatible with my Touchstone Gateway?

Answer

Touchstone Modems/Gateways include a Product Information Label on the side or back of the Modem/Gateway. The model number can be found on the Product Information Label.

User-added image

To verify which battery is compatible with Touchstone modem or gateway, determine the model number of the modem and refer to the table for compatible battery.

Part / Model Number	SKU Number	Battery Model	Modem/Gateway
Part / Model Number: BPA022A	SKU Number: 790511	8 Hour Battery For ARRIS Touchstone TM4 Modems	TM402G TM402P
Part / Model Number: BPB044S	SKUNumber: 790512	ARRIS Touchstone TM16 and TG16 Class Modems – 8 Hour Battery ARRIS Touchstone TG8/TM5/TM6/TM7/TM8 Modems - 10/12 Hour Battery	TG852G TG862G TM502G TM502H TM504G TM504H WTM552G TM602G TM602H TM604G TM608G TM722G TM802G TM1602G WTM652G TG1662 TG1672
Part / Model Number: BPB022S	SKUNumber: 790513	5 Hour Battery For ARRIS Touchstone TM5 / TM6 / TM7 Modems	TM502G TM502H TM504G TM504H WTM522G TM602G TM602H TM722G
Part / Model Number: BPB088S	SKUNumber: 790514	16/24 Hour Battery for ARRIS Touchstone TM5 and TM6 Modems	TM504G TM504H TM602G TM602H TM604G
Part / Model Number: BPB026S	SKUNumber: 794068	8 Hour Battery For ARRIS Touchstone TM802 / TM822 Modems and TG852 / TG862 Gateways	TM802G TM822G TG852G TG862G
Part / Model Number: BPD066H	SKUNumber: 802251	16/24 Hour Battery for ARRIS Touchstone TM722 / TM8 Modems	TM722G TM802G TM804G TM822G