ARRIS Consumer Care

W6B: Locating the Firmware Version

« Go Back

Information

Article Number	000023817

Title	W6B: Locating the Firmware Version

URL Name	W6B-Locating-the-Firmware-Version

Summary	W6B: Locating the Firmware Version

Validation Status	Validated

Keywords

W6B, extender, FW, firmware, software, updates, troubleshooting

Question

Where can I find the firmware version in the W6B Extenders?

Answer

The firmware version is only available in the Web Manager.

Locate Firmware Version in the Web Manager
The following steps must be performed on a laptop or mobile device that is connected to the home network.

Launch a web browser and enter https://w6b.local/ into the address box, and press the Enter key.
A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager. There is no risk in proceeding to the Web Manager. For instructions to by-pass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.

NOTE: The Setup Administration page will appear if this is the first time accessing the Web Manager. For assistance, refer to article # 19244 - W6B: Web Manager First Time Login.
Enter the custom username in the Username field and the custom password into the Password field.
Click the Login button. The Network Status page will appear.
The firmware version is shown as the Firmware Version.
Click the Current Device drop-down and select Satellite to view the Satellite's firmware version.