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mAX Routers: Changing the Wi-Fi Name & Password

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Information

Article Number	000023943

Title	mAX Routers: Changing the Wi-Fi Name & Password

URL Name	mAX-Routers-Changing-the-Wi-Fi-Name-Password

Summary	mAX Routers: Changing the Wi-Fi Name & Password

Validation Status	Validated

Keywords

WC4T, w21, w31, w30, mAX, Plus, (AX7800), Pro, (AX11000), surfboard, central, app, iOS, Android, setup, SSID, wireless key, WPA, wifi, security key, passphrase, password, Dash

Question

How do I change the Wi-Fi network name and password in the mAX Router?

Answer

NOTE: This article applies to the mAX WC4S, WC4T, W21, W121, W122 Express, W30, W130, W31, W133, W61, and the W161 Routers.

The mAX Router Wi-Fi credentials, Wi-Fi network name and password, are created during the SURFboard Central app onboarding setup. The Wi-Fi network name (SSID) is unique and identifies the wireless network. The Wi-Fi password (also known as the wireless security key, encryption key or passphrase), allows Wi-Fi clients (such as smart phones and laptops) to connect to the SSID. This document describes how to change the Wi-Fi network name and password in the SURFboard Central app.

Change the Wi-Fi Network Name and Password

Tap the My Network icon on the bottom of the screen.
Tap the Network Management box.
Tap the Main Wi-Fi Network + button to expand the card, then tap the Pencil icon to make edits.
On the Edit Home Network, enter a new Wi-Fi network name in the Network Name (SSID) field.
Enter a new Wi-Fi password in the Password field. (The password must be 8 characters or longer. Use upper and lower case letters, numbers, and symbols for stronger security.)
Tap the Save Changes button.

CAUTION: When changing the Wi-Fi network name and password, Wi-Fi clients in the network will lose wireless connection and will need to connect to the new SSID with the new Wi-Fi password.
On the alert box, tap the OK button.
The Network screen will return. Connect the Wi-Fi clients to the new SSID with the new Wi-Fi password.