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mAX Routers: Locating the Firmware Version

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Information

Article Number	000023647

Title	mAX Routers: Locating the Firmware Version

URL Name	mAX-Routers-Locating-the-Firmware-Version

Summary	mAX Routers: Locating the Firmware Version

Validation Status	Validated

Keywords

app, central, mAX, Dash, WC4T, W21, W30, W31, router, Wi-Fi, firmware, FW, settings, troubleshooting, update, upgrade

Question

Where is the Firmware Version located on the mAX Router?

Answer

NOTE: This article applies to the mAX WC4S, WC4T, W21, W121, W122 Express, W30, W130, W31, W133, W61, and the W161 Routers.

The firmware version of the mAX Router is located in the SURFboard Central app. This document contain the following section:

Locating the Firmware in the mAX Router
Locating the Main Router's Firmware on the About Screen

Locating the Firmware in the mAX Router

Tap the My Network icon at the bottom of the screen.
Tap the Main Router or Satellite icon.

NOTE: The Main mAX Router is in the middle and the Satellites will be on the left or right side.
Scroll down and tap the Details + button to expand the card. The firmware version is displayed under the Firmware field.

NOTE: Repeat step 2 - 3 to locate the MAC address for additional mAX devices.

Locating the Main Router's Firmware on the About Screen

Tap the Setting icon in the top left of the screen.
Tap the About button.
On the About screen, the Main Router's Firmware Version is below SURFboard.