ARRIS Consumer Care

SURFboard Central: Locating the WAN IP Address

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Information

Article Number	000023538

Title	SURFboard Central: Locating the WAN IP Address

URL Name	SURFboard-Central-Locating-the-WAN-IP-Address

Summary	SURFboard Central: Locating the WAN IP Address

Validation Status	Validated

Keywords

G18, G20, G34, G36, G54, SBG10, SBG6950AC2, SBG7400AC2, SBG7580-AC, SBG7600AC2, SBG8300, app, iOS, Android, Internet, address, app, max, surfboard, central, public, outside, gateway

Question

Where can I locate the WAN IP address?

Answer

NOTE: This article applies to the SURFboard Wi-Fi Cable Modems (G18, G20, G34, G36, G54, SBG10, SBG6950AC2, SBG7400AC2, SBG7580-AC, SBG7600AC2, SBG8300).

The Gateway has an IP address on the Internet called the WAN IP (Wide Area Network Internet Protocol) Address. The WAN IP address is assigned dynamically by the Internet service provider. This document contains the following sections:

Locate the WAN IP Address in the Details Section
Locate the WAN IP Address in the Network Settings Section

Locate the WAN IP Address in the Details Section

Tap the My Network icon on the bottom of the screen.
Tap the Gateway icon.
Scroll down and tap the Details + button to expand the card. The WAN IP address is displayed as XX.XX.XX.XX under the WAN IP Address field.

Locate the WAN IP Address in the Network Settings Section

Tap the My Network icon on the bottom of the screen.
Tap the Network Management box.
The WAN IP Address is displayed as XX.XX.XX.XX under the Gateway IP Address field.