ARRIS Consumer Care

How to Find the Model and Serial Number

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Information

Article Number	000023566

Title	How to Find the Model and Serial Number

URL Name	Warranty-Model-and-Serial-Number

Summary	How to Find the Model and Serial Number

Validation Status	Validated

Keywords

Model, number, serial, label, bottom, back, device, S/N, serial number

Question

What are the model and serial number of my SURFboard product?

Answer

The model (Model) and serial number (S/N) are located on the label on the bottom or back of the device.

The model number begins with "G", "SB", "SBG", "SBR", "SVG", "S33", "TG", "TM" or "W".

The serial number is labeled "SN" or "S/N".

Here are a few examples of the label: