ARRIS Consumer Care

Who's Home: Client Home Status

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Information

Article Number	000023728

Title	Who's Home: Client Home Status

URL Name	Who-s-Home-Client-Home-Status

Summary	Who's Home: Client Home Status

Validation Status	Validated

Keywords

mAX, W21, W121, W122, W30, W130, W31, W133, connected life, premium services, subscription, Who's home, Home, In Out, notification, monitor, time, enter, leaves

Question

How do I monitor which client is in or out of the home?

Answer

NOTE: This article applies to the mAX W21, W121, W122 Express, W30, W130, W31, and W133 Routers.

The Who's Home screen displays the home status of each client device added to the list. The home status rely on the client device connected to the home network. When the client device disconnects from the home network, it appears on the Who's Home as away.

Who's Home Status

Tap the My Experiences box or bottom-right icon.
Tap the Who's Home box.
A green dot next to the household member's name indicates the client device is home and a gray dot indicates the client device is not home.