SB6180: Troubleshooting

What are the steps to troubleshoot my SB6180?

Most technical issues can be resolved by resetting the power on the SB6180 cable modem. 

NOTE: Resetting the SB6180 may take 5 to 30 minutes.  

Power Cycling The SB6180

1. Shutdown the computer.
2. Unplug the cable modem from the AC wall outlet and wait one minute.
3. Plug the cable modem into the wall outlet.
4. Wait until the Power, Receive, Send, and Online LEDs are solid ON.
5. Restart the computer.

Additional Troubleshooting