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Upgrading Firmware on Cable Modems & Gateways

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Article Number000025145
TitleUpgrading Firmware on Cable Modems & Gateways
URL NameUpgrading-Firmware-on-Cable-Modems-Gateways
SummaryUpgrading Firmware on Cable Modems & Gateways
Validation StatusNot Validated
Keywords
firewall, upgrade, security software, gui, install, setup, firmware
Question
Can I upgrade the firmware on cable modems & gateways?
Answer
DOCSIS standards dictate that the service provider must distribute firmware updates to cable modem devices.  The end-user cannot simply install an update like most other network-enabled devices.

ARRIS develops the software update and makes it available to service providers.  The service providers qualify, test, and distribute the software update to devices on their network.  ARRIS has limited control or visibility on distribution by the service providers.
Record TypeDrivers and Firmware

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