Operator Support Site click here.

View All
Input Voltage, Amperage and Connection Type for Broadband Products
mAX W21: Fiber Internet Setup
mAX W21: Static WAN IP Internet Setup
SURFboard Central: Amazon Frustration-Free Setup
mAX W21: DSL Internet Setup
mAX W21: U-Verse Internet Setup
Service Provider Modem Compatibility List
Parental Rewards: Set Up Kid View on Kid's Device
mAX Routers: Amazon Alexa Skills Setup
mAX Routers: Change Network Health Sensitivity
Parental Rewards: Start and Stop Screen Time
mAX Routers: Factory Reset
mAX Routers: Network Health Setup
mAX W11: Add mAX Satellite Extender
Parental Rewards: Create Goals
mAX Routers: Reboot Router
mAX Routers: Device Priority Setup
mAX Routers: Identify Remote Management Session
Parental Rewards: Create Chores
mAX Routers: Parental Control Setup
mAX Routers: Locating the MAC Address
mAX Routers: Web Manager Access
Parental Rewards: View Pending Approval Chores
mAX Routers: UPnP Setup
mAX Routers: Locating the Firmware Version
mAX Routers: Troubleshoot Check Satellite Placement
Parental Rewards: Retrieve Parent View Pin
SURFboard Central: Who's Home Setup
mAX Routers: Bridge Mode Setup
mAX Routers: Retrieve Wi-Fi Password
mAX Routers: Port Forwarding Setup
mAX Routers: Network Speed Test
mAX W21: Cable Modem Internet Setup
mAX Routers: IPv6 Address Setup
mAX Routers: Device Details (Connected Clients)
Parental Rewards: Access Kid View
Parental Rewards: Mark Chores as Completed
mAX Routers: Locating the Serial Number
mAX Routers: Band Steering Setup
mAX Routers: View Connected Devices
Registering ARRIS Products
mAX Routers: Network Health Recommendations
Who's Home: Client Home Status
Parental Rewards: Approve and Reject Chores
Parental Rewards: Add Allowances
mAX Routers: DNS Setup
mAX Routers: Troubleshooting Internet Connection
mAX W21: LED Light Status
Parental Rewards: Complete and Clear the Goal
mAX Routers: Guest Wi-Fi Network Setup
Parental Rewards: Add and Deduct Screen Time
mAX Routers: Locating the WAN IP Address
mAX Routers: Router LAN IP Address
Parental Rewards: View Virtual Funds Activities for Kids
Purchasing ARRIS SURFboard® Products
Parental Rewards: View Virtual Funds Activities for Parents
Parental Rewards: Adjust Maximum Screen Time
mAX Routers: Pause Internet
Parental Rewards: Add and Deduct Virtual Funds
mAX Routers: LAN IP Reservation Setup
mAX W21: Add Additional mAX Satellite
mAX Routers: DHCP Lease Time
Who's Home: Notification Setup
mAX Routers: Changing the Wi-Fi Name & Password
mAX W21: Wi-Fi Cable Modem Internet Setup
mAX Routers: Adjust LED Ring Brightness
Windows 10: Verifying the IP Address
Windows 10: TCP/IP Configuration
Copyright ARRIS International, plc. 1995 - 2025. All Rights Reserved.