Operator Support Site click here.

View All
S33/S34: LED Light Status
S33/S34: DOCSIS 3.1
S33/S34: Locating the Serial Number
S33/S34: Factory Reset
S33/S34: Energy Efficient Ethernet
Upgrading Firmware on Cable Devices
S33/S34: Reboot Modem
Input Voltage, Amperage and Connection Type for Broadband Products
S33/S34: Device Status
S33/S34: Product Registration
S33/S34: Troubleshooting Internet Connection
Service Provider Modem Compatibility List
S33/S34: Changing the Admin Login
Workaround: Accessing the Cable Modem Status Page
S33/S34: Ethernet Ports
S33/S34: Link Aggregation (LAC) Support
S33/S34: Web Manager Access
S33/S34: Locating the HFC MAC Address
SURFboard Central: Fing Device Scan With Cable Modems
S33/S34: Cable Signal Levels
S33/S34: System Event Log
S33/S34: Turn Off the LED Light
Registering ARRIS Products
S33/S34: Locating the Firmware Version
Xfinity Cable Modem Activation
S33/S34: First Time Installation
Purchasing ARRIS SURFboard® Products
Windows 8: TCP/IP configuration
Windows 7: Wireless Connection Setup
Windows 8: Verifying the IP Address
Windows TCP/IP Configuration for ARRIS Cable Modems
Windows 7: Finding the MAC address
Windows Vista: Verifying the IP Address
Windows 7: TCP/IP configuration
Windows 8: Finding the MAC address
Alert Message for Web Manager Access
Troubleshooting Port Forwarding
Windows 10: Verifying the IP Address
Windows 10: TCP/IP Configuration
Internet Connection Troubleshooting in Windows VISTA
MAC OS X: Manual IP Address Setup
Watching Cable TV while using my SURFboard Cable Modem Gateway
MAC OS X: Locating the IP Address
Definition of a Static IP Address
Windows 7: Verifying IP Address
Definition of DHCP Server
Definition of Dynamic IP Address
Definition of TCP/IP
Cable Modem Power Cycle Procedure
Setting up Automatic IP Address (DHCP) in Windows VISTA
Connecting a Router to a SURFboard Modem
SNMP (Simple Network Management Protocol)
MAC OS X: TCP/IP Configuration
SURFboard Central: Device Content
Caring for the Environment by Recycling
SURFboard Central: Locating the Serial Number
Windows 10: Finding the MAC address
Windows and MAC OS X: Finding the MAC address
MAC OS X: WEP Wireless Setup
Wi-Fi Printer Connection
MAC OS X: Wi-Fi Connection Setup
Wireless Troubleshooting Information
SURFboard Central: Delete App Account
SURFboard Central: Add/Remove Device
SURFboard Central: Location Services
ARRIS Assist Terms and Conditions
Windows 11: TCP/IP Configuration
SURFboard Central: Sign In
Differences Between 2.4 and 5 GHz Wi-Fi Network
Windows 11: Wireless Connection Setup
Windows 11: Finding the MAC Address
Motorola Zoom/ARRIS Branding Name
SURFboard Central: Sign Out
SURFboard Central: Switch SURFboard Device
Windows 10: Wireless Connection Setup
SURFboard Central: App Feedback
SURFboard Central: Device Details
Windows: Clearing Browser Cache
Copyright ARRIS International, plc. 1995 - 2025. All Rights Reserved.