ARRIS Consumer Care

SURFboard Central: Port Forwarding Setup

G18/G20: Enable Guest Wi-Fi Network

SURFboard Central: View Connected Devices

G18/G20: Disable Primary Home Wi-Fi Network

SURFboard Central: Change Network Health Sensitivity

G18/G20: Product Registration

G18/G20: SIP Passthrough Setup

G18/G20: Hiding the Wi-Fi Network Name

G18/G20: WPS Push-Button Connection

SURFboard Central: Disable Guest Wi-Fi Network

SURFboard Central: Changing the Wi-Fi Channel

G18/G20: First Time Installation

G18/G20: Unable to Connect to the Wi-Fi Network

G18/G20: Troubleshooting Logs

G18/G20: Locating the Firmware Version

G18/G20: Customize Secondary Wi-Fi Network

G18/G20: Disable Secondary Wi-Fi Network

SURFboard Central: Band Steering Setup

SURFboard Central: Locating the Firmware Version

SURFboard Central: Network Health Recommendations

G18/G20: Parental Control Block Services & Applications

G18/G20: Locating the HFC MAC Address

G18/G20: Retrieve Secondary Wi-Fi Password

G18/G20: Web Manager Access

SURFboard Central: DNS Setup

G18/G20: Retrieve Guest Wi-Fi Password

G18/G20: Port Forwarding Setup

G18/G20: IP Address Reserve Setup

Upgrading Firmware on Cable Devices

G18/G20: Cable Signal Levels

G18/G20: Wi-Fi Router Mode

G18/G20: Locating the Serial Number

G18/G20: Band Steering Setup

SURFboard Central: Pause Internet

G18/G20: Factory Reset

SURFboard Central: Bridge Mode Setup

SURFboard Central: Web Manager Access

Input Voltage, Amperage and Connection Type for Broadband Products

G18/G20: Web Manager First Time Login

G18/G20: Restrict Wi-Fi Clients

G18/G20: Changing the Admin Login

SURFboard Central: Retrieve Wi-Fi Password

G18/G20: Parental Control Block Internet Access

SURFboard Central: Changing Gateway IP Address

SURFboard Central: LAN IP Reservation Setup

G18/G20: Troubleshooting Intermittent Wi-Fi Connections

G18/G20: Parental Control Report

SURFboard Central: Network Health Setup

G18/G20: Troubleshooting Intermittent Wired Connections

G18/G20: Retrieve Wi-Fi Password

G18/G20: Troubleshooting Internet Connection

SURFboard Central: Network Speed Test

G18/G20: LED Light Status

SURFboard Central: DHCP Lease Time

G18/G20: Changing the Wi-Fi Name and Password

G18/G20: Home Network Wizard

SURFboard Central: Edit Device Name and Type

G18/G20: DNS Setup

G18/G20: DDNS Setup

G18/G20: Dynamic Frequency Selection Setup

G18/G20: DMZ Setup

G18/G20: Port Triggering Setup

G18/G20: IPv4 Firewall Setup

SURFboard Central: Customize Guest Wi-Fi Network

SURFboard Central: Locating the WAN IP Address

G18/G20: VPN Passthrough Setup

G18/G20: Adjust the LED Light

Service Provider Modem Compatibility List

SURFboard Central: Retrieve Guest Wi-Fi Password

G18/G20: Link Aggregation (LAC) Support

G18/G20: Customize Guest Wi-Fi Network

G18/G20: Changing the Wi-Fi Channel

G18/G20: Changing the Gateway IP Address

G18/G20: Bridge Mode Setup

G18/G20: Parental Control Block Website

SURFboard Central: Changing the Wi-Fi Name & Password

Registering ARRIS Products

Xfinity Cable Modem Activation

Purchasing ARRIS SURFboard® Products

Windows 8: TCP/IP configuration

Windows 7: Wireless Connection Setup

Windows 8: Verifying the IP Address

Windows TCP/IP Configuration for ARRIS Cable Modems

Windows 7: Finding the MAC address

Windows Vista: Verifying the IP Address

Windows 7: TCP/IP configuration

Windows 8: Finding the MAC address

Alert Message for Web Manager Access

Troubleshooting Port Forwarding

Windows 10: Verifying the IP Address

Windows 10: TCP/IP Configuration

Internet Connection Troubleshooting in Windows VISTA

MAC OS X: Manual IP Address Setup

Watching Cable TV while using my SURFboard Cable Modem Gateway

MAC OS X: Locating the IP Address

Definition of a Static IP Address

Windows 7: Verifying IP Address

Definition of DHCP Server

Definition of Dynamic IP Address

Definition of TCP/IP

Cable Modem Power Cycle Procedure

Setting up Automatic IP Address (DHCP) in Windows VISTA

Connecting a Router to a SURFboard Modem

SNMP (Simple Network Management Protocol)

MAC OS X: TCP/IP Configuration

Caring for the Environment by Recycling

SURFboard Central: Locating the Serial Number

Windows 10: Finding the MAC address

Windows and MAC OS X: Finding the MAC address

MAC OS X: WEP Wireless Setup

Wi-Fi Printer Connection

MAC OS X: Wi-Fi Connection Setup

Wireless Troubleshooting Information

SURFboard Central: Delete App Account

SURFboard Central: Add/Remove Device

SURFboard Central: Location Services

ARRIS Assist Terms and Conditions

Windows 11: TCP/IP Configuration

SURFboard Central: Sign In

Differences Between 2.4 and 5 GHz Wi-Fi Network

Windows 11: Wireless Connection Setup

Windows 11: Finding the MAC Address

Motorola Zoom/ARRIS Branding Name

SURFboard Central: Sign Out

SURFboard Central: Switch SURFboard Device

Windows 10: Wireless Connection Setup

SURFboard Central: App Feedback

Windows: Clearing Browser Cache

No Specifications Currently Available

No Documentation Currently Available