ARRIS Consumer Care

SURFboard Central: View Connected Devices

SURFboard Central: Change Network Health Sensitivity

SURFboard Central: Parental Control Block Websites By Keywords

SURFboard Central: Changing the Wi-Fi Channel

SURFboard Central: Band Steering Setup

SURFboard Central: Locating the Firmware Version

SURFboard Central: Network Health Recommendations

Upgrading Firmware on Cable Devices

SURFboard Central: Web Manager Access

Input Voltage, Amperage and Connection Type for Broadband Products

SURFboard Central: Retrieve Wi-Fi Password

SURFboard Central: Network Health Setup

SURFboard Central: Network Speed Test

SURFboard Central: Edit Device Name and Type

SURFboard Central: Wi-Fi Cable Modem Setup

SURFboard Central: Locating the WAN IP Address

Service Provider Modem Compatibility List

SURFboard Central: Retrieve Guest Wi-Fi Password

SBG10: First Time Installation

Update SB Manager App to SB Central App

SURFboard Central: Guest Wi-Fi Network Setup

SBG10: LED Lights Status

SURFboard Manager (iOS): First Time Connection Setup

SURFboard Manager (Android): First Time Connection Setup

SURFboard Central: SBG10 Setup

SURFboard Central: Changing the Wi-Fi Name & Password

Registering ARRIS Products

SBG10: Cable Signal Levels

SURFboard Central: Parental Control Block Website By Web Address

Xfinity Cable Modem Activation

SURFboard Central: Parental Control Trusted Devices Setup

SBG10: First Time Accessing the Status Page

SURFboard Manager (iOS): Pause Internet

Purchasing ARRIS SURFboard® Products

SURFboard Manager (Android): Guest Wi-Fi Settings

Windows 8: TCP/IP configuration

Windows 7: Wireless Connection Setup

Windows 8: Verifying the IP Address

Windows TCP/IP Configuration for ARRIS Cable Modems

Windows 7: Finding the MAC address

SURFboard Manager (iOS): Parental Control Keyword & Website Filtering

Windows Vista: Verifying the IP Address

Windows 7: TCP/IP configuration

Windows 8: Finding the MAC address

SURFBoard Manager (iOS): Firmware Version

SURFboard Manager (iOS): Band Steering Setup

SURFboard Manager (iOS): Changing Default Admin Password

SBG10: Troubleshooting Intermittent Wi-Fi Connections

SURFboard Manager (Android): Parental Control Keyword & Website Filtering

Alert Message for Web Manager Access

SURFboard Manager (iOS): Internet Status

SURFBoard Manager (iOS): Reset App Settings

SURFboard Manager (iOS): Web Manager

SURFboard Manager (iOS): Licenses

SURFboard Manager (iOS): Changing the Wi-Fi Channel

SBG10: Web Manager Access

SURFboard Manager (iOS): Device Details

SURFboard Manager (Android): Pause Internet

SURFboard Manager (iOS): Wi-Fi Router Details

SBG10: Changing the Wi-Fi Channel

SBG10: Changing the Admin Login

SBG10: Trace Route Tool

SBG10: UPnP Setup

SURFBoard Manager (iOS): Wi-Fi Speed Test

SBG10: Locating the Firmware Version

SBG10: DMZ Setup

SBG10: System Logs

SBG10: Band Steering Setup

SBG10: Backup & Restore Custom Configuration

SBG10: Hiding the Wi-Fi Network Name

SBG10: DDNS Setup

SBG10: IP Address Reserve Setup

SBG10: Firewall Setup

SBG10: SIP Passthrough Setup

SBG10: Port Triggering Setup

SBG10: IP Filtering Setup

SBG10: Locating the HFC MAC Address

SBG10: Device Status

SBG10: Wi-Fi Name and Password

SBG10: WPS PBC Setup

SBG10: Troubleshooting Intermittent Wired Connections

SBG10: Factory Reset

Troubleshooting Port Forwarding

SBG10: VPN Pass Through Setup

SBG10: Bridge Mode Setup

SURFboard Manager (Android): Existing Connection Setup

SURFboard Manager (iOS): Wi-Fi Spot Check

SURFboard Manager (iOS): Custom Wi-Fi Settings

SBG10: Guest Wi-Fi Network Setup

SBG10: Restrict Wi-Fi Clients

SBG10: Quick Start Wizard

SBG10: Parental Controls Setup

SBG10: DNS Setup

SBG10: SURFboard Wi-Fi Extender Setup

SBG10: Port Forwarding Setup

SBG10: Turn Off the LED Lights

SBG10: Changing the Gateway's IP Address

SBG10: Energy Efficient Ethernet

SBG10: Changing the Default Wi-Fi Name & Password

SBG10: Locating the Serial Number

SURFboard Manager (iOS): Existing Connection Setup

SBG10: Ping Tool

SURFboard Manager (Android): Changing the Wi-Fi Channel

SURFboard Manager (Android): Changing Default Admin Login

Windows 10: Verifying the IP Address

SURFboard Manager (Android): Internet Status

SURFboard Manager (Android): Band Steering Setup

SURFboard Manager (Android): Web Manager

SURFboard Manager (Android): Custom Wi-Fi Settings

SURFBoard Manager (Android): Firmware Version

SURFBoard Manager (Android): Wi-Fi Speed Test

SURFboard Manager (Android): Device Details

SURFboard Manager (Android): Wi-Fi Router Details

Windows 10: TCP/IP Configuration

SURFBoard Manager (Android): Reset App Settings

SURFboard Manager (Android): Wi-Fi Spot Check

Internet Connection Troubleshooting in Windows VISTA

MAC OS X: Manual IP Address Setup

Watching Cable TV while using my SURFboard Cable Modem Gateway

MAC OS X: Locating the IP Address

Definition of a Static IP Address

Windows 7: Verifying IP Address

Definition of DHCP Server

Definition of Dynamic IP Address

Definition of TCP/IP

Cable Modem Power Cycle Procedure

Setting up Automatic IP Address (DHCP) in Windows VISTA

Connecting a Router to a SURFboard Modem

SNMP (Simple Network Management Protocol)

No Specifications Currently Available

No Documentation Currently Available